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Net Promoter Score Calculation | Will Your Customers Help You Grow?
8:41
YouTubeEric Andrews
Net Promoter Score Calculation | Will Your Customers Help You Grow?
We learn the net promoter score calculation in Excel using an example with real customer survey data. Why is the NPS so important? Because it's one of the most predictive KPIs for business growth. Download the Excel template: https://bit.ly/npscalc_mlchmp 👉 Check out my courses to help you master Excel in a weekend: https://www ...
44.8K viewsNov 10, 2020
Net Promoter Score Explained
Net Promoter Score (NPS) explained
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Net Promoter Score (NPS) explained
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