Here's How Call Center Scripts Work
3:30
Find in video from 00:43Example of a Damaged Item Script
Here's How Call Center Scripts Work
9K viewsJul 8, 2024
YouTubeKwestyon
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
20:10
Find in video from 0:00Introduction to Empathy in Call Center
How to Empathize in Call Center Customer Service | Scripts, Mock …
233.7K viewsApr 3, 2023
YouTubeKwestyon
Mock Call Sample Recording: PART 1
3:17
Find in video from 00:02Introduction and Initial Call
Mock Call Sample Recording: PART 1
129.7K viewsJul 17, 2020
YouTubeCristine Asis
Mock Call Script with Call Flow Guide: Hotel Booking Part 2
19:31
Find in video from 01:05Customer's Reason for Call
Mock Call Script with Call Flow Guide: Hotel Booking Part 2
720.6K viewsJul 24, 2020
YouTubeKwestyon
Positive Scripting Examples for Call Center: Customer Service
22:40
Find in video from 0:00Introduction to Positive Scripting
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
Mastering Call Scripting: Unlock Success in Call Centers
2:24
Find in video from 00:05What is Call Scripting?
Mastering Call Scripting: Unlock Success in Call Centers
106 viewsMar 21, 2024
YouTubeNobelBiz
Call Center Script
3:30
Find in video from 00:12Ordering Flowers
Call Center Script
115K viewsJan 3, 2021
YouTubeCristine Asis
8:57
Find in video from 0:00Introduction to Call Flow
Call Center Training ROLEPLAY CALL FLOW
8.3K viewsSep 7, 2022
YouTubeNesting ACC
3:05
Find in video from 02:44Conclusion and Call to Action
10 Call Center Acknowledgment, Empathy, and Reassurance State…
312K viewsNov 21, 2018
YouTubeRea Ninja
1:55
Find in video from 00:06Introduction and Call Setup
Call Center Mock Call Practice: play the line of agent.
65.6K viewsNov 7, 2020
YouTubeCristine Asis
8:08
How to Build Rapport in Customer Service | Call Center
33.5K views10 months ago
YouTubeKwestyon
4:38
Call Center Training for beginners. Mock Call with an Irate Customer😲
12.6K viewsSep 21, 2020
YouTubeCristine Asis
3:18
Find in video from 00:14Accessing the Call Flow Builder
WFC Cisco Webex Contact Center WxCC Flow Designer
10.7K viewsMar 11, 2021
YouTubeWorkflow Concepts
1:01:06
Mock Call - Call Simulation - How to Pass - Complete Guide Call Flow a…
35.3K viewsMar 5, 2021
YouTubeCall Center Training Tips
6:53
Call Center Mock Call Process Explained
209.1K views10 months ago
TikTokrhoesies
Call center process flow charts: Templates for all types
May 31, 2024
timedoctor.com
8:16
Find in video from 0:00Introduction to Call Center Role Play
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
978.6K viewsMar 16, 2021
YouTubeSingle Step English
6:02
Find in video from 00:39Mock Call Scenario
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
270.6K viewsAug 15, 2018
YouTubeRea Ninja
6:08
Find in video from 01:00Mock Call Scenario
MOCK CALL PRACTICE: Positive Scripting in Difficult Situation | Int…
222.4K viewsAug 17, 2018
YouTubeRea Ninja
16:33
Find in video from 01:03Call Center Agent Interaction
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
30:40
Find in video from 04:02Call Flow Chart Explanation
Telco Account Mock Call for Newbies - No Internet
600.1K viewsJan 11, 2022
YouTubeKwestyon
25:43
Mock Call with an Irate Customer with Call Flow Guide
437.8K viewsSep 10, 2020
YouTubeKwestyon
11:59
Find in video from 0:00Introduction to Mock Call Practice
MOCK CALL PRACTICE: Billing Customer Service | Telco Accoun…
257.8K viewsAug 16, 2019
YouTubeRea Ninja
21:09
Find in video from 02:01Call Center Beginner's Guide
HEALTHCARE Account Mock Call & Tips for Call Center Newbies
506.9K viewsSep 21, 2021
YouTubeKwestyon
12:12
CALL CENTER TIPS with mock call script for Beginners part 4 (Health…
44.3K viewsFeb 20, 2023
YouTubeKuya Reneboy
7:53
Find in video from 00:01Introduction to Call Flow Strategy
7 Step Call Flow Strategy for Contact Centers
7.3K viewsJun 7, 2024
YouTubeMyra Golden
14:15
Find in video from 0:00Introduction to Positive Scripting
Positive Scripting in Call Center Customer Service (With Sample V…
171.6K viewsJul 27, 2018
YouTubeRea Ninja
2:49
What Is A Call Flow And How Does It Relate To Scripting? - Customer S…
3 months ago
YouTubeCustomer Support Coach
9:51
Master the Call Flow: 8 Steps Every Call Center Agent Should Know
21 views5 months ago
YouTubeCallQore
3:08
Build the BEST Call Center Script Call Flow (Step by Step)
40 views2 months ago
YouTubeAmbs Call Center
See more videos
Static thumbnail place holder

Short videos

3:00
Call Center Script Example For Beginners
573.1K viewsJul 2, 2021
TikTokbeautyandthebest100
6:53
Call Center Mock Call Process Explained
209.1K views10 months ago
TikTokrhoesies
0:33
Effective Call Center Greeting Scripts
58.5K viewsMay 20, 2023
TikTokbrannuel_
Call Center Practice Script for Internet Connection
1.9M viewsFeb 25, 2021
TikTokbeautyandthebest100
1:44
3 pillars for a strong CX culture in your call center
95 views2 months ago
YouTubeCreator Scripts
Step 6. RESOLUTION Script for Call Centers #callcente…
5.1K viewsJul 16, 2023
TikTokexcellenceacademygt
1:52
Effective ACA Sale Script for Telemarketing Success
35.8K views4 months ago
TikToktommitchell.1
2:47
#callcenterscript #bpo The Beginner's Guide
280K viewsJul 5, 2021
TikTokbeautyandthebest100
1:42
Revolutionize Contact Center QA with AI-driven QMS | 10…
27 views3 months ago
YouTubeIVR Edge Services Pvt Ltd
1:00
Use ChatGPT to Improve Call Center Scripts | Nextiva #s…
248 viewsOct 18, 2024
YouTubeNextiva
0:59
Mock Call Practice: Training for Call Center Agents
143.9K viewsAug 29, 2023
TikTokbeautyandthebest100
0:56
Call Center Script
49.3K viewsMar 20, 2023
YouTubeCristine Asis
0:59
📞🔥 No Scripts so you don't sound robotic natural flow …
612 views1 month ago
YouTubeCall Center Academy
0:37
Spanish Mock Call Scripts for Call Center Training
1.2K views2 months ago
TikToklexyguia
0:59
CALL CENTER ROLE PLAY SCENARIOS | Covid19 CASE
1.2K views7 months ago
YouTubeNesting ACC
2:02
3 pillars for a strong CX culture in your call center
8 views2 months ago
YouTubeCreator Scripts
1:00
CALL CENTER ROLE PLAY SCENARIOS
446 views7 months ago
YouTubeNesting ACC
0:49
CALL CENTER Role Play SCENARIOS
210 views7 months ago
YouTubeNesting ACC
1:03
FCR: Master First Call Resolution & End Callbacks!
541 views3 months ago
YouTubeFoundever Life
0:32
There are 4 key components that make or break your set…
12 views3 weeks ago
YouTubeScalify Call Centers
Static thumbnail place holder