Also, Aera Technology introduces new capabilities, AppOmni and Cusco partner, EchoMark and Microsoft Purview integrate, and Sennheiser collaborates with Cisco.
Contact center agents have tough jobs – talking to people who are confused or frustrated and trying to solve their concerns while also maintaining a position as the public face of the company and also ...
Driven by the need to gain control and optimize costs, many companies are looking to standardize on a single connected ...
It’s only a matter of time before a storm tests your organization’s communications infrastructure. Here’s how to stay connected.
IT and business leaders should consider how they will roll out AI in the future, how they will integrate collaborative data sources, and what platform(s) makes sense for their environment.
Stay informed and sign up for weekly No Jitter, Enterprise Connect, and WorkSpace Connect newsletters ...
Understanding the productivity impacts of remote work was difficult as there is rarely a baseline, or regular measurement, of productivity for most knowledge workers. A single universal metric does ...
The right work model is one where there is a balance between business needs and employee needs; there needs to be shared value for all stakeholders ...
The new suite underscores AI’s increasing role in delivering personalized customer experiences while ensuring compliance with industry regulations.
Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we ...
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