That includes using the company's voice-ordering tech, which will handle complex menu orders and navigate customer speech ...

Yum! Brands, the global powerhouse behind Taco Bell, Pizza Hut, KFC, and Habit Burger Grill, is taking a major leap into the ...

The text-to-speech and speech-to-text tools are all based on GPT-4o. OpenAI hinted it may take a similar path with video.

Last year, McDonald’s ended its partnership with IBM and planned to remove AI ordering from more than 100 restaurants, ...

Yum! Brands and NVIDIA are bringing AI to 500 restaurants, enhancing voice recording, drive-thru efficiency, and restaurant ...

SoundHound AI, Inc. shows promise but faces challenges with high valuation, cash burn, and competition from tech giants.

Agentic AI is ready to address customer concerns fast and effectively, solving customer issues and making the customer feel ...

David Bell, founder and CEO of CloneOps.ai, discusses the advantages of its new AI-driven voice agents and how streamlined ...

Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is ...

AI can be a starting point for content, but it shouldn't be the final product. This strategy adds authenticity to ...

SoundHound AI shows growth but faces high valuation and profitability concerns. Click here to find out why I rate SOUN stock ...