Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

Apply before 4pm on 20 December 2024. We are looking for a person who possess good client service skills to advise clients on employment and/or discrimination issues. The role will be primarily ...

I now find the holiday has changed: The white water rafting has been replaced by abseiling and the rock climbing has been switched to pony-trekking. This constitutes a ’significant change' for the ...

You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

Our British Sign Language (BSL) Video Relay Service can help you with the early stages of your Universal Credit claim. how to get ready to make a BSL-interpreted call After your BSL call, a short ...

Citizens Advice welcomes Ofgem’s consultation on Innovation in the Energy Retail Market. The consultation paints a picture of the market at present, which is delivering some innovation (predominantly ...

Responding to Royal Mail's latest quality of service results for Q2 2024-2025 which show that Royal Mail have not met its delivery targets for First or Second class post between July and September ...

Citizens Advice helped over 52,000 people with energy bill problems between January and October this year - equivalent to one person every two minutes. This is an 83% increase compared with the same ...