When planning a cruise vacation, having access to reliable customer service is essential. Royal Caribbean International, one ...

The Explorer of the Seas cruise ship was traveling from Barcelona, Spain to Miami, Florida when it was hit by strong winds ...

Not all weather can be predicted. That's the greatest danger facing cruise ships and it's what happened to Royal Caribbean's ...

A medical emergency onboard the Explorer of the Seas is causing a three-day delay in the ship’s arrival at PortMiami. Currently offering a 12-night trans-Atlantic crossing, the ship was initially ...

Royal Caribbean's Explorer of the Seas hit by bad weather en route to Miami, causing onboard chaos but no serious injuries.

Royal Caribbean extras and add-ons like internet, drink packages, dining packages, and shore excursions have not set prices.

The Explorer of the Seas was traveling from Barcelona, Spain to Miami, Florida, when it was struck by a strong wind gust.

A wind gust injured a passenger on Royal Caribbean’s Explorer of the Seas, causing a detour to Las Palmas for medical care.

Royal Caribbean does allow passengers to cancel the package and buy it again if the price drops, but refunds can take up to ...

Royal Caribbean does not provide guidelines about how much to tip beyond the daily gratuities added to each passenger's fare.

Cruise lines work hard to avoid storms, but the incident is not the only recent one of its kind. Parts of Royal Caribbean’s ...