Gaurav Gupta leads enterprise efficiency by integrating intelligent automation and CRM modernization to optimize costs while empowering global workforces.

A fundamental paradigm shift is emerging in IT transformation for the coming year. What was previously understood as a finite migration project is increasingly turning into an ongoing process. This ...

The undeniable pressure AI puts in silos looms large - and people silos are on this list. For my "Into 2026" feature, I break ...