USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...
Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...
Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...
Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its ...
Boing Boing on MSN1d
Watch as scam call centers crumble under an AI siege launched by clever YouTuber (video)YouTuber Kitboga built an AI army capable of confounding entire scam call centers. There are moments in this video where you ...
In his GTC keynote this week, Nvidia Corp. Chief Executive Jensen Huang spoke broadly about artificial intelligence in the ...
Micron Technology's AI-driven demand in DRAM and HBM fuels strong growth, with undervaluation offering upside potential.
Will AI make call center jobs obsolete? The question has sparked a strong debate amongst industry leaders. One of the foremost predictions is that AI will soon eliminate the need for incoming ...
The next time you get a call about an upcoming medical appointment you may not be talking to a human. Hospitals are ...
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