As Attorney General James stated, the settlement resulted from DoorDash misleading consumers and its delivery workers, known as “dashers,” by using the tips intended for them to subsidize the dasher’s guaranteed pay.
New York Attorney General Letitia James on Monday announced a $16.8 million settlement between DoorDash and its delivery drivers to recoup tips. NewsdayTV's Ken Buffa reports.
DoorDash has agreed to pay $16.75 million to settle a lawsuit by New York's attorney general accusing it of pocketing customers' tips for delivery drivers while misleading both customers and drivers about the practice,
"Customers were misled into believing their tips would directly benefit Dashers," attorney general officials said in a statement.