When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft is continuing to roll out updates needed for a number of its products as a result of the early switch to Daylight Saving Time (DST) on March 11. The latest product to get the DST treatment ...

Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

How many organisations are using Microsoft Dynamics 365? It’s difficult to put a number on it; Microsoft doesn’t disclose the ...