Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

As we enter into what most people consider a forever-hybrid environment with clients, it’s time to commit to a new set of service models. I say commit because we’ve arrived at a point where ...

The very nature of enterprise network management is about to undergo a fundamental change. In the future, network managers will be focusing less on the traditional tasks of designing, implementing and ...

Although executives often talk of new business models, the more important challenge in business today is understanding and embracing a new management model. Most executives still don’t know the ...

Service management has long been a staple of the IT industry, continuously pushing the industry forward to deliver better experiences and manage crises more efficiently. The real estate industry has ...

Data telecommunications developed as an arcane art designed to connect users and devices to remote mainframe computers. Managing connectivity cost of the service was inherently difficult, because they ...

NEW YORK, October 08, 2025--(BUSINESS WIRE)--EasyVista, the global technology company dedicated to empowering IT, today announced its inclusion in Forrester’s "Enterprise Service Management Platforms ...