Customer satisfaction with banking and credit card digital platforms is at an all-time high, but apps and websites are becoming indistinguishable. Multifactor authentication has emerged as a surprise ...
Personalized Advice and Virtual Assistants Represent New Frontier in Digital Experience TORONTO, June 06, 2024--(BUSINESS WIRE)--Despite more customers than ever interacting with their banks and ...
During the height of the COVID-19 pandemic, 37% of retail bank customers said they were using their bank’s mobile app more frequently than ever before, and 48% said their preferred means of depositing ...
COSTA MESA, Calif.: 8 June 2018 — U.S. banks and credit card companies are setting a new standard for customer satisfaction with mobile apps, winning a rapidly growing user base and achieving the ...
RIVERWOODS, Ill.--(BUSINESS WIRE)-- Discover’s credit card mobile app, as well as its website, Discover.com, ranked highest in customer satisfaction among U.S. credit card companies, according to the ...
MyHyundai with Bluelink Ranks Highest Overall among Mobile Apps for Internal Combustion Engine Vehicles; Genesis Intelligent Assistant Ranks Highest among Premium Brands App response times remain a ...
The mobile app ecosystem has developed rapidly with greater penetration of smartphones and the increase in mobile gaming. Due to the pandemic, user engagement has risen rapidly as more users play ...
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