The Salesforce REST API allows developers to access and manipulate data programmatically, enabling custom integrations with internal systems and external applications.

Salesforce does intend to integrate various applications in an enterprise, but much of Customer 360 revolves around connecting Salesforce apps and data.

According to Salesforce, a Marketing Cloud update released between June 4 and July 7 introduced a code change which "may have caused a small subset of REST API calls to improperly retrieve or ...

The new integration between Slack and Sales Cloud joins other integrations that already exist among Salesforce Customer 360 applications, which include Marketing Cloud and Service Cloud.

MuleSoft, acquired by Salesforce in 2018 for $5.7 billion, offers the Anypoint Platform — an iPaaS service — that offers integration, automation, and API management capabilities.

Agentforce 3’s MCP integration accelerates multi-agent scaling for enterprises, but introduces new considerations around MCP-related security.

The integration will adhere to stringent security protocols, including encrypted API access, permission-based controls, and full event logging to protect user and corporate data.

Tableau’s software also will be integrated with the Salesforce Customer 360 services and API platform, Ajenstat said, and with the Salesforce Datorama marketing intelligence and analytics software.

Salesforce offers tools that let just about anyone integrate their product into Salesforce, but Armstrong says Slack worked closely with the company to build a bridge between the products.