There are two main approaches to problem-solving: vertical thinking and horizontal thinking. Let's look at case studies to understand the benefits of these approaches.

Effective problem solving requires effective decision making. Sometimes you make the right decision. Sometimes you have to make the decision right. This course was built for participants to apply more ...

Critical thinking enhances decision-making, problem-solving and communication abilities by fostering logical reasoning, analytical skills and an open mindset.

Decision-Making and Prioritization Tools: Critical for Your CX Toolbox 4 minute read ...

Designed to excel in reasoning and problem-solving, it emphasizes structured thinking and transparency in its decision-making process.