Examples of employee performance measurement include a variety of methods employers use based on the employee's job category, employee-supervisor relationship and workplace culture. They range from ...

As a small business owner, you depend on your employees to reach optimum performance levels, especially when many employees are cross-trained to perform distinctly different job functions. For ...

In the technology industry, competition remains fierce for talent. As companies struggle to usher in top talent, some turn to outsourced tech firms and independent contractors to get work completed.

Step Two — The Context of Performance Now that we've established the types of call center metrics that belong in an index, and now that we've outlined the categories of analytics we refer to, we're ...

“What gets measured gets managed. ” These words of the management theory pioneer Peter Drucker also apply to corporate innovation. To control and improve your processes you must first measure them and ...

The Performance Measurement for People with Multiple Chronic Conditions conceptual model can facilitate development and refinement of quality measures for a medically complex population. Background: ...