Employers encounter a myriad of challenges in managing the expectations, rights, and roles of employees while maintaining productive and efficient operations. These issues coupled with ...

Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

In this environment where teams are scattered, knowledge management is more critical than ever before. After all, if everyone can’t access the composite knowledge of the company, the company may ...

Managers taking over a contract from an incumbent may need to hire new employees, onboard employees from the incumbent company and create cohesive and tight-knit teams – and doing this work in a ...

Because new product development (NPD) teams are engaged in knowledge creation, NPD management should emphasize cognitive team processes rather than purely social processes. Using the notions of tacit ...

Managers are bombarded with an almost constant stream of data every day. According to David Derbyshire, “Scientists have worked out exactly how much data is sent to a typical person in the course of a ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

This is a preview. Log in through your library . Abstract This paper investigates interrelationships of product design, organization design, processes for learning and managing knowledge, and ...

NASA longstanding “Lessons Learned” database is underutilized and may be outdated and no longer viable, according to a new report from the agency’s Inspector General, Paul Martin. The space agency’s ...

This course provides students with in-depth knowledge for modeling, designing, implementing, and managing database systems for operational and decision support purposes. Topics covered include ...