Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even ...

For users on Windows 7, 8 or 10, you can use the older Remote Assistance tool. Have the person you’re assisting search for "Invite someone to connect to your PC" in Windows, or find it via ...

When free Windows 10 support ends in October, many users may worry about upgrading to Windows 11. Here’s how to help family and friends with the upgrade remotely.