Chloe Holyoak's laptop has a cracked screen. She wants to know how to fix it.

A cracked screen can make a laptop unusable. Luckily, you can fix it. Bill Detwiler gives you step-by-step instructions for replacing a broken laptop LCD panel.

Surface Laptop 3 owners who suddenly found cracks on the device's screen may avail of free repairs, but Microsoft's explanation of the issue remains vague.