Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

AWS is changing the cost equation for enterprises weighing up where to put AI infrastructure for processing sensitive data.

Consider the last time you wanted to purchase a messaging app for your organization. You may have explored industry-specific websites, read whitepapers, compared product features, evaluated pricing ...

Across industries, the security of customer data is a key concern for sales teams. As organizations embrace advanced technologies to streamline their sales processes, there is an increased risk of ...

Salesforce is investigating a security incident after discovering unusual activity involving apps published by Gainsight, a customer-success software ...

Legacy billing systems struggle to keep up with the dynamic nature of AI-driven software, leading to delays and inaccuracies.

Software is truly everywhere in the modern world. From streamlining workflows to making phone calls to following navigation routes in a car, the list continues—and so does the industry’s growth. By ...

NEW YORK — Hackers accessed Xfinity customers’ personal information by exploiting a vulnerability in software used by the company, the Comcast-owned telecommunications business announced this week. In ...

Valentin Software announced a new release to its PV*SOL premium software that allows users to generate a visually appealing ...

NEW YORK — The data of nearly all customers of the telecommunications giant AT&T was downloaded to a third-party platform in a security breach, the company said July 12, as cyberattacks against ...

FME Remote Engines Service is now available on Snowflake Marketplace, allowing secure, scalable data transformations directly inside Snowflake ...

A data breach at software provider SitusAMC exposed sensitive personal and mortgage data for customers at some of the country's largest banks.