In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

Microsoft COO Carolina Dybeck Happe said the principle of kaizen is key to how she’s approaching AI transformation inside the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the past decade, the number of robots deployed in logistics has grown significantly, ...

“Respect for people” is one of the most critical lean principles, and also one of the most misunderstood. If not practiced, developing a lean culture of continuous improvement is impossible. Most ...

Adopting a "30-inch view" of people and performance can lead to dramatic reductions in injury rates and significant gains in profitability, while creating a culture of respectful employee engagement.

As a follow-up to my last column, 'Must Have' Metrics for Continuous Improvement, the next must-have metrics are first pass yield (FPY) and rolled throughput yield (RTY). While most companies I visit ...

An observation program is a critical process that will provide the data to identify what and where risks are occurring. Every OH&S professional aims to reduce incidents and injuries, but is their ...

Continuous Improvement (CI) is a term we hear a lot lately. Sadly, despite knowing the term and possibly even applying CI principles to some aspects of operations, CI principles are infrequently ...