The list of customer relationship management and human resources software companies peeved at LinkedIn over API access is growing at a rapid clip. LinkedIn changed its application programming ...

Microsoft has acquired Parature, a customer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

The next major release of Dynamics CRM, version 4.0, is due out by June 2007 and will be delivered as a pure on-premise solution, a pure hosted option or some combination of both, depending on ...

Microsoft announced today that its next service update for Microsoft Dynamics CRM Online will be released in December. The update will include best practice sales and customer service business process ...

The CRM industry just got a little more competitive, as Microsoft and Adobe have announced a partnership aimed at launching a new CRM that will ideally compete with Salesforce down the road.