The Internal Revenue Service Thursday announced it has begun using voice and chat bots on two of its specialized toll-free telephone assistance lines and IRS.gov, enabling taxpayers with simple ...

AI-powered voice assistants are transforming customer interactions across India, handling queries in multiple languages with ...

About a week after Open AI released its new chat bot, GPT-4o, with a voice that sounded suspiciously like actor Scarlett Johansson’s, she said in a statement Monday that OpenAI CEO Sam Altman ...