In their latest Work Trend Index Annual Report released this week, Microsoft researchers address some of the biggest unresolved questions prompted by businesses’ use of AI, including what it means for ...

According to McKinsey, leaders face twice as many critical issues as they did 10 years ago. Time to think is scarce at the top of most organizations, and the tendency to follow playbooks is strong. In ...

Replace traditional charts with work charts. Instead of mapping people and job titles, focus on mapping workflows, tasks and value streams. This enables teams to work dynamically. Once you identify ...

In higher education, we love an organizational chart. It helps us visualize structure, authority and responsibility. When coordination begins to fray or other challenges surface, it’s often the first ...