I receive dozens of phone calls and emails from readers and subscribers each week. I am happy to report that most, perhaps 80 to 90 percent, are polite and respectful. One subscriber called me this ...

Ian Cushing receives funding from Edge Hill University, the UK Literacy Association, and the British Educational Research Association. Julia Snell receives funding from the University of Leeds, the ...

Starting your first job and want to strengthen your spoken English? Well, you’re not alone. Many want to learn office phrases to improve their fluency and professionalism. It helps you share ideas ...

Always use "who" if individuals are named. Though many people prefer "who" for all human references, usage experts approve "that" for unnamed people, as in "a man or woman that." The worst choice ...