There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

Embarking on a journey of transformation is no small feat. It requires making bold moves and taking significant swings across three crucial pillars: People, Process, and Platform. Among these, the ...

When companies bring their digital efforts in-house and secure a platform to support them, they can learn where the money goes and measure its return firsthand. The Fast Company Executive Board is a ...

Kamales Lardi has more than 23 years of cross-industry experience with digital and technology solutions and is the author of The Human Side of Digital Business Transformation. “Rubbish. It’s all about ...

This article presents a descriptive review of a team-based care transformation model in a large primary care network, including core staffing, process improvement, and extended care teams. Allegheny ...