As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Educators must know how to use their tech tools before they can teach with them. Professional development can help schools close the digital design divide called out in the National Educational ...

Co-Founder and VP of Advocacy & Innovation at AppLearn. Commited to analysing and improving the relationship between people and technology. As Albert Einstein is often credited with saying, "We cannot ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Scamwatchers and the FBI are on the trail of two types of scammers who are trying to trick American consumers. One angle is a GeekSquad “subscription” scam; the other is a “tech support” scam that ...

The Microsoft Windows Notification tech support scam that displays a popup that pretends to be a Microsoft notification. This notification will state that your computer is infected and was locked. The ...

We are often asked how the Center for Teaching and Learning selects academic technologies and why only some technologies are supported. Let's start with the word supported. For RIT faculty, "support" ...