Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

Was the convenience of self-checkout worth the cost? For Target, the answer appears to be a resounding “no.” After massive theft losses, the retailer is making a dramatic U-turn on self-checkouts, ...

Retail giant Target has limited self-checkout to customers with 10 items or less, but denies claims the move is due to theft. Like several other retail stores, the Minneapolis store has been hit with ...

Self-checkout systems have been a significant convenience for many shoppers, allowing them to avoid longer wait times commonly found at traditional checkout lines with cashiers. However, those who are ...

At first, many shoppers thought it was just their store. Self-checkout stations were gone. Lines were longer. Employees were guiding every purchase through traditional lanes. Customers thought (and ...