The need to keep your e-commerce site functional and at peak performance level cannot be disregarded in today’s modern-day digital era. Be it Shopify, BigCommerce, or another platform altogether, the ...

Yet companies still shell out millions for support and maintenance contracts to stay on the software upgrade treadmilldespite, Yankee says, 80 percent of customers’ IT budgets going toward operational ...

Abstract: Software maintenance and evolution are critical processes that ensure software systems remain functional, efficient, and adaptable over time. This article explores the four primary types of ...

Martin Biggs at Spinnaker Support asks, is your software support package working hard enough for you? Shifting priorities, perpetual upgrades, rising fees. If you’re a business who relies on your ...

Market realities, competition from Oracle, and maintenance and support complexity are the reasons behind ERP giant SAP's move to limit service plan choices for new customers of its enterprise software ...