I start by carefully reviewing what happened. Collect as much data as possible on what led up to the situation and how things played out. It’s key here to get perspectives and opinions from as many ...

Sharon, founder of Unique EQ, excels in 1:1 leadership advisement and customizes tools for teams to maximize their outcomes. At the standing meeting, Kristen noticed her department head wasn’t asking ...

If you’re going to become a successful business owner, you’re going to have to learn to solve problems. You may have a straight-line idea of how you are going to succeed, but there’s no doubt that you ...

How ChatGPT and the Six-Hat Method Present a Powerful Framework for Effective Problem-Solving The unique power that ChatGPT offers empowers the six thinking hats. The six hats, conversely, create a ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

Start with trust and end with speed. When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, ...

Got a problem? An unreasonable boss? An unworkable marriage? Something you just can’t solve? NASA struggled with O-rings. Remember that? President Obama had information technology problems. What ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.