What Is IT Service Mapping? IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and ...

Quickly identifying network issues and remedying them continue to challenge most organizations. In a recent survey by ServiceNow and Healthcare Dive's studioID, of 128 healthcare IT professionals, one ...

Ask anyone what Websites they can’t live without: After mentioning their e-mail service and Google, they’ll invariably point to an online mapping service as a key to modern life. As the unofficial ...

Online mapping has come a long way in the last year. Google Maps entered the field and added satellite imagery to spring itself into the spotlight – challenging the colorful cartoon-like map images of ...

A simple, yet effective method to show how a service supports its users through a specific task. Contributors UX Researcher Being a part of an in-house service design team in the BBC comes with a lot ...

New York-based Citymaps, a social mapping application backed by $12 million in venture funding, has been acquired by TripAdvisor, the companies have announced. The service, which serves both as a ...

Being a part of an in-house service design team in the BBC comes with a lot of perks. I get to work on many complex and exciting projects, with a wide range of stakeholders. Every project is an ...