Mature IT Service Management (ITSM) is essential for strengthening state and local government service delivery and efficiency. Agencies often struggle with aging legacy systems, manual processes, and ...

As the healthcare sector grapples with rising demand and growing administrative burdens, automation has emerged as a key solution to improve efficiency. Gokul Pandy has been at the forefront of this ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

SALT LAKE CITY & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive ...

The degree to which information technology increases automation, often now aided by machine learning and artificial intelligence (AI), is high on the list of benefits put forward by IT suppliers for ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

European organizations adopt autonomous AI to improve processes, compliance through human-machine collaboration, ISG Provider Lens® report says ...

SANTA CLARA, Calif., Nov. 11, 2019 /PRNewswire/ -- Micro Focus (LSE: MCRO; NYSE: MFGP) today announced that the Service Management Automation X (SMAX) customer count grew by 133% in the previous ...

SMAX as a service (SaaS) now available to keep enterprise customers' data in Canada OTTAWA, ON, Aug. 11, 2021 /CNW/ - RealIT Management today announced that the trusted IT service management (ITSM) ...

SALT LAKE CITY & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive ...