Salesforce to stop selling enterprise Heroku subscriptions, scale back upgrades

Nitin Bhat, the chief product officer of Heroku, announced the move in a blog post published today. He wrote that Salesforce ...
Business Insider

Salesforce and ServiceNow are increasingly encroaching on each other's businesses as the customer-service-software sector heats up — and it's making the competitive landscape ...

Salesforce is facing increased competition from ServiceNow, particularly in customer-service tools. Salesforce is bigger and more established, but analysts and partners say ServiceNow is growing fast.
KTVU

Salesforce to buy work chat service Slack for $27.7 billion

SAN FRANCISCO - Two San Francisco tech giants headquartered about a block away from each other are joining forces. Cloud software pioneer Salesforce.com is buying work-chatting service Slack for $27.7 ...
Nasdaq

Salesforce Introduces Service Cloud Workforce Engagement to Help Contact Centers Thrive in an All-Digital, Work-from-Anywhere World

Service leaders will be able to predict customer demand and organize their workforce to staff the right agents with the right skills at the right time -- all on the world's #1 CRM SAN FRANCISCO, Dec.
Kalkine Media

Salesforce (NYSE:CRM) Reversal Shakes Confidence Across Russell 1000 etf Markets

(NYSE:CRM) functions within the enterprise software arena, offering cloud driven platforms that enable sales execution, ...
TechRepublic

New Salesforce service offers EU customers more control over their data

New Salesforce service offers EU customers more control over their data Your email has been sent Salesforce has opened a new cloud platform for EU customers to process and store their customer ...