Director of Sales and Strategic Partnerships at ReadyCloud, the Shipping, Returns, Growth Marketing and CRM Suite built for e-commerce. Your returns process is one of the most important aspects of ...

Reverse logistics are an important part of e-commerce, with almost 30% of all online orders returned, depending on the product category. For some types of products, returns will be a small part of ...

Not everything goes back on shelves. Returned items are shipped to regional depots, inspected, and graded — only like-new ...

Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel like navigating a maze of policies and procedures. With return rates for ...

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study, 85% of consumers check a company’s ...

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 ...

These are some of the effective solutions brands are using to facilitate successful returns management. The advanced analytical tools used to compile big data provide companies with access to a level ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

Bought something from Wayfair and it didn’t work out? You’re not alone. Whether your furniture didn’t fit the space or the color wasn’t quite right, understanding the Wayfair return policy can help ...