It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Remote offices pose tricky support problems for IT departments. Although they require the same day-to-day support services as the main office, remote office budgets often aren’t large enough to hire a ...

Splashtop AR allows remote technicians to easily see and fix onsite technology issues faster to reduce downtime and operating costs, increase productivity and improve customer/employee satisfaction ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Electric, a company that serves businesses with real-time IT support and ...

Prior to 2019, many corporate IT departments had evolved a fairly efficient end-user computing strategy, which kept PCs functioning and updated to support the enterprise software requirements of staff ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

At Hyundai’s electric vehicle assembly plant in Singapore, TeamViewer’s augmented reality (AR) platform is being used to support workers at certain assembly stations to improve workflow, quality ...