BEA Systems Inc. today will unveil plans to enter the market for people-based business process management for the first time, with a new version of a tool that will allow companies to build and manage ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

How does one recognize and distinguish the serious innovation? What separates real innovators from those which aren’t so serious about it? The true innovators are actually able to maintain a ...

Continuing with my Reader’s Choice series, this week I’m focusing on service-level management and business process management tools recommended by our readers. For those just tuning in to this series, ...

Business Process Management (or BPM) is integral to any organization on a path to achieve its set goals and objectives. A modernized approach to Business Process Management allows an organization to ...

Learn what employee performance measurement tools are, what their benefits are, and some of the top software to use in your ...

Developing a business workflow is key for leaders to help maintain productivity with their employees. Also, if an employee leaves, it’s important to know where he/she left off and train the next ...

No matter what industry you work in, process breakdowns can be a costly problem, one that BPM (business process management) tools are meant to address. However, many BPM tools, such as defect trackers ...

A business process manager is the overseer of the step-by-step processes that operate a business; from front to back and morning to night. Specifically, they create, measure, audit and continually ...

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