After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...

Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...

Why should we care about problem solving activities for high school students? What’s the fastest way to get to and from work? How can I complete a task more efficiently? What should I have for lunch ...