Health care systems have been putting therapists’ progress reports online, much to the surprise (and anger) of some patients. By Christina Caron Stunned. Ambushed. Traumatized. These were the words ...

I was recently notified of a recognition that I would be receiving from my alma mater, the University of Kentucky. The congrats email was soon followed by a slew of others on setting a date, the ...

A PubMed study, “Using patient feedback to drive quality improvement in hospitals,” shows that structured feedback reviews ...