When you've lost your credit card, fallen behind on your payments or feel that your interest rate is too high, you'll likely connect with the credit card company's customer service department to ...

A sense of dread fills many of us when we think about calling to report a credit card problem. The countless minutes spent listening to soul-destroying hold music -- only to wind up with an unhelpful ...

Things get messy when complications, changes or problems arise with a credit card account. Whether it’s investigating unfamiliar charges, requesting a credit limit increase or dealing with any number ...

Because of COVID-19, wait times for many credit card customer service lines are longer than usual, whether you’re calling to dispute a payment or to defer a payment. "The volume of contacts has ...

When you've lost your credit card, fallen behind on your payments or feel that your interest rate is too high, you'll likely connect with the credit card company's customer service department to ...