Microsoft Teams has introduced Copilot call delegation, an AI-powered feature that automates call management tasks like spam filtering, caller context, and scheduling through Microsoft Bookings.
Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).
An AI workflow can perform end-to-end processes autonomously. But how do you set them up and what are the best use cases?
Dynamic workflows in Claude Opus 4.8.8 offer a structured way to handle complex tasks by dividing them into smaller, independent components. These workflows enable parallel task execution, where ...
New and improved: Computer-using agents, a new workflows experience, and real-time voice experiences
Explore what's new in Copilot Studio, May 2026: computer-using agents are now available, plus redesigned workflows and Work IQ extensibility.
Workflows allow teams to work more efficiently, with fewer bottlenecks and more accountability. Here are the best examples.
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