Email is a convenient channel for office communication, but its easy availability and frequent use make miscommunication nearly unavoidable. Even the most carefully crafted and well-intentioned ...

Failing to clearly communicate when problem solving can actually benefit groups that lack diversity, new research finds. The degree to which miscommunication helps or hinders the search for a solution ...

It doesn’t take a communications expert to realize that most organizations suffer from ineffective—and in some cases, downright destructive—communication at least some of the time. But pinpointing ...

The most common source of miscommunication in any workplace is a very simple one: people routinely fail to realize how little they are actually communicating. In other words, we think we’ve said a lot ...

You’ve probably heard the advice to listen to understand, rather than listening to respond. Chamorro-Premuzic explains: “Too many times, perhaps because of pressures to seem smart at work, even when ...

Research published in the AORN Journal suggests the length of time surgical teams have worked together is inversely related to the prevalence of miscommunications during surgery. According to the ...

Communication is an essential part of human life and its importance in our modern day service delivery can never be underestimated. It is not only about the words we ...