In the first article, Goddard et al. 7 identify approaches to assessing genomic applications through literature reviews and demonstrate lessons learned from the National Cancer Institute initiative.

Generative AI promises to deliver a more personalized and human-like customer experience with better self-service, more accessible access to information, and guided interactions. However, these ...

Pisano, Gary P. "Knowledge, Integration and the Locus of Learning: An Empirical Analysis of Process Development." Strategic Management Journal 15 (Winter 1994): 85–100.

As the adoption of agentic AI accelerates across industries, enterprise leaders face a crucial challenge: preparing today’s knowledge and systems for tomorrow’s AI-powered customer service.

Loading the Elevenlabs Text to Speech AudioNative Player... Knowledge scouts play a vital role in helping firms build on external technologies. In essence, they act like “shepherds”, actively guiding ...