Intercom, a customer communications platform, launched two new tools — Surveys and Switch — that focus on delivering better customer service. In addition, the company released a next-generation ...

Intercom‘s Inbox is designed to enable sales and support teams to host all of the information and tools they need in one place. The solution aims to provide context alongside customer conversations ...

Intercom has a lot going for it. It is highly customizable and offers an impressive number of integrations. It just might be a bit expensive for some businesses. Why you can trust TechRadar We spend ...