Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

in which case, if you're attached enough to them to offer on-demand remote support, perhaps you could pass newer e-waste to them? Perhaps i'm stating the obvious to you but it does seem weird to me ...