In research published by the Harvard Business Review, Maryam Alavi examined how generative AI can transform knowledge work and how workers can begin using generative AI tools wisely.

Artificial intelligence is changing the value of knowledge work—something that Katie Parrott, as a knowledge worker herself, ...

As AI advances toward expanded capabilities, knowledge workers are confronting not just job loss, but the deeper question of what makes them matter. Fortune published the story of a 42-year-old ...

Jill Barshay of The Hechinger Report is one of the better education journalists working today. She does her homework, understands research, and makes a visible effort to connect evidence with ...

As I fall farther down the large language model (LLM) rabbit hole, I'm becoming more interested in how LLMs may be redefining not just what we know but also how we know it. These models—trained on ...

Satya Nadella isn't dancing around it. AI agents are increasingly poised to take on work that once fell solely to human beings. However, that doesn't mean knowledge work is going away — he simply ...

I've watched it happen across dozens of client organizations—work transforming dramatically in recent years, accelerated by technological changes, pandemic-driven reorganization and evolving workforce ...