A great solution for internal IT service desks that adhere to ITIL ...

Freshservice is an IT service management solution which you can use to manage assets. But is it worth the money? We find out. Is Freshservice right for your business, can you use it for free, and how ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

SAN MATEO, Calif., June 30, 2025 (GLOBE NEWSWIRE) -- Freshworks (NASDAQ: FRSH), today announced the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and ...

SAN MATEO, Calif., Nov. 05, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH), today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an ...

Freshservice Journeys is an AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee ...