AI represents a huge opportunity for grid operators facing a rapidly changing load landscape, but there is little room for error. Moving away from trusted legacy ...

Workforce management software will always do three things for the call center: schedule agents time, forecast and predict how many agents a center will need at different times through the day and the ...

B2B sales journeys are dynamic and complex, involving numerous stages, stakeholders, interactions, and variables. But B2B selling also is equal parts data science and relationship building. “The art ...

Editor's note: TVS Motor Company, a global automotive manufacturer deployed a secure, locally hosted private LLM alongside a multi-model ensemble forecasting engine. The approach strengthened ...

The B2B buyer’s journey is a nonlinear process. But sellers still track deals using discrete stages in a linear sales process. This disconnect compromises pipeline analytics and sales forecasts, ...

Customer relationship management (CRM) and artificial intelligence (AI) have revolutionized the always-changing business technology landscape, and integrating AI into CRM systems can improve sales ...

What if there was a way to better understand how storms could impact an electric utility’s service territory 72 hours — three days — in advance? Avista asked that question as it was experiencing ...

Bed capacity management is of critical importance to health systems, impacting patient care and safety, operational efficiency, system sustainability and financial performance. Efforts to improve and ...

TRAVERSE CITY, Mich. — These are challenging times for companies all over the auto industry. But for economists and analysts employed in the dark science of forecasting, the times are just nuts. "It's ...