Meaningful change will only happen if you engage directly with your colleagues to learn more about what you could do better.

Feedback often fails not due to unclear messages, but because it threatens a person's identity, triggering defensiveness.

To be a great manager, invite feedback in form of their perspective on how you can help them perform, not about what you are good or bad at. Getting feedback at any point in your career is essential.

The March/April issue of Harvard Business Review featured an article titled, “The Feedback Fallacy” on its cover. In it, the co-authors argue that feedback in the workplace is mostly useless, even ...

Opinions expressed by Entrepreneur contributors are their own. Sometimes we lose sight of how vital morale is to a company’s success. Studies show that offices and businesses with high morale have ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...

Employees want to hear how they can do better, but it depends how managers deliver comments. From my years of helping leaders create a culture of accountability, I have found that the ability to ...

Most of us think of feedback as one-way communication. If I have feedback to give, then I will tell you to listen. Even the Business Dictionary defines feedback as a one-sided communication: "Feedback ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

Pam Birtill does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

Honest feedback is the breakfast of champions: it allows those who seek and incorporate it to identify their blind spots, increase self-awareness, and become a better version of themselves.