When performance issues look like people problems, they’re often really system problems—and this post shows how to spot the ...

Recently, I came across a helpful article by William Baum (2018) 1 on the “three laws of behavior.” Baum is a behavior analyst who works in the tradition of B. F. Skinner, and the article focuses on ...

Discover the role of modus operandi in business, from operational stability to strategic innovation, and learn how companies ...

There’s a great short story from Orson Scott Card called Dogwalker. Originally published in 1989, it’s about a team of e-criminals who attempt to pull off a grand heist on a wealthy target. Using ...