A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

AUSTIN, Texas--(BUSINESS WIRE)--Today Zoho unveiled the next generation of Zoho One, the operating system for businesses that is designed to run an entire organization—from sales and marketing, ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for India'; introducing a decentralized architecture, real time analytics and ...

Zoho CRM, which unsurringly is part suite of tools created by Zoho, a company renowned for its suite of productivity applications, has been one of the best CRM platforms available since its inception ...