Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

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